general terms of businessOur general terms of business are mandatory.
Munich, 01.12.2005
Delivery and payment
We send our orders with UPS, Deutsche Post or Hermes. Payment by prepayment or PayPal.
Can I return/exchange an item?
Yes. You may return an item and get a full refund, or exchange the item, within 14 days from delivery. To do so, please contact us via email: support(at)hello-neo.com
Jurisdiction Munich, Germany For further legal information please see our German terms of business here... |